Primary School IT Support

Primary School IT Support 2018-10-03T05:34:33+00:00

Our general support staff can provide regular on-site technical support for common day to day technology problems. Some examples of tasks encountered by schools that our general level support staff can attend to include:

  • Relocating, installing and configuring computer hardware or software for end users.
  • Troubleshooting computer related hardware or software issues.
  • Supporting and training end users in using hardware and software systems.
  • Helping staff and students with account, network/connectivity, printing and other general issues encountered day to day.
  • Providing general “all round” IT support for the variety of technology issues and questions that arise in Primary Schools

Our customer portal provides schools with access to useful tools, including:

  • Asset Management
  • IT Support Requests
  • Maintenance Task Scheduling
  • JTC Documents, including insurance certificates and WWCC results
  • Technician Timesheets for later reference

What makes JTC Technology different?

  • We are big enough to provide flexibility and support with over 25 technical staff
  • We are small enough to care and we seek to make a difference in your school
  • We have been supporting schools for over 15 years. We understand school environments and aim to provide practical and useful technical assistance